志愿者激励 | 激励不能让服务变得廉价
<div class="wx_rich_media_content" id="jsWxContainer"><section style="font-size: 16px;"><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;line-height: 0;" powered-by="xiumi.us"><section style="vertical-align: middle;display: inline-block;line-height: 0;"><span class="wxart_image" wx-style="display:inline-block;vertical-align: middle;width: 100%;"><br></span></section></section><section style="align-items: center; display: flex; margin: 10px 0%; justify-content: flex-start;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 1 0 1px;letter-spacing: 0px;"><section style="margin-top: 0.5em;margin-bottom: 0.5em;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(67, 72, 102);"><svg viewBox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 0 1 auto;box-shadow: rgb(0, 0, 0) 0px 0px 0px;line-height: 0;padding-right: 5px;padding-left: 5px;"><section style="transform: rotateZ(45deg);" powered-by="xiumi.us"><section style="text-align: center;"><section style="display: inline-block;width: 10px;height: 10px;vertical-align: top;overflow: hidden;background-color: rgb(253, 194, 105);border-width: 1px;border-style: solid;border-color: rgb(67, 72, 102);box-shadow: rgb(255, 255, 255) 1px 1px 0px inset;line-height: 0;letter-spacing: 0px;"><section style="text-align: justify;" powered-by="xiumi.us"><p><br></p></section></section></section></section></section><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 1 0 1px;"><section style="margin-top: 0.5em;margin-bottom: 0.5em;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(67, 72, 102);"><svg viewBox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section></section><p powered-by="xiumi.us"><br></p><section style="padding-right: 8px;padding-left: 8px;" powered-by="xiumi.us"><p style="text-align: center;"><span style="font-size: 18px;"><strong><span style="color: rgb(67, 72, 102);">激励不能让服务变得廉价</span></strong></span><strong><span style="color: rgb(67, 72, 102);"><br></span></strong><span style="font-size: 15px;"><strong><span style="color: rgb(67, 72, 102);">——庆祝比奖励更能走进人的内心</span></strong></span></p></section><p powered-by="xiumi.us"><br></p><p powered-by="xiumi.us"><br></p><section style="justify-content: flex-start; display: flex; flex-flow: row nowrap; margin-bottom: 10px;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;background-color: rgba(255, 255, 255, 0);padding: 10px 20px;align-self: flex-start;flex: 0 0 auto;"><section style="display: flex;flex-flow: row nowrap;margin: 10px 0%;justify-content: flex-start;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: bottom;width: 65px;line-height: 0;flex: 0 0 auto;height: auto;align-self: flex-end;background-image: linear-gradient(270deg, rgb(253, 194, 105) 0%, rgba(253, 194, 105, 0) 100%);"><section style="text-align: justify;justify-content: flex-start;display: flex;flex-flow: row nowrap;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;background-position: 0% 0%;background-repeat: repeat;background-size: 6.49571%;background-attachment: scroll;align-self: flex-start;flex: 0 0 auto;<a href=" https:="" mmbiz.qpic.cn="" sz_mmbiz_png="" 9swq8nbkjngbqjoia50ibfqdibhuot5t6fxh1tplibnkpeidbigj6e1tf6naopob79fvyrvvkclficklwzzh2dibhmgq="" 640?wx_fmt="png" ""="" target="_blank">https://mmbiz.qpic.cn/sz_mmbiz_p ... 40?wx_fmt=png");"><section style="text-align: center;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;height: 28px;vertical-align: top;overflow: hidden;"><svg viewBox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section></section></section><section style="display: inline-block;vertical-align: bottom;width: auto;min-width: 10%;flex: 0 0 auto;height: auto;margin-left: -50px;align-self: flex-end;line-height: 0;"><section style="margin-right: 0%;margin-left: 0%;" powered-by="xiumi.us"><section style="color: rgb(67, 72, 102);letter-spacing: 0px;line-height: 1;"><p><strong># 背景案例</strong></p></section></section><section style="text-align: right;transform: translate3d(9px, 0px, 0px);" powered-by="xiumi.us"><section style="display: inline-block;width: 16px;height: 4px;vertical-align: top;overflow: hidden;background-color: rgb(253, 194, 105);"><svg viewBox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section></section><section style="justify-content: flex-start;display: flex;flex-flow: row nowrap;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;align-self: flex-start;flex: 0 0 auto;"><section style="text-align: center;justify-content: center;display: flex;flex-flow: row nowrap;" powered-by="xiumi.us"><section style="display: inline-block;width: 95%;vertical-align: top;align-self: flex-start;flex: 0 0 auto;height: auto;border-left: 2px solid rgb(253, 194, 105);"><section style="margin-bottom: 10px;" powered-by="xiumi.us"><section style="text-align: justify;font-size: 14px;color: rgb(67, 72, 102);padding-right: 10px;padding-left: 10px;"><p>最近某志愿服务团队面临着一个发展瓶颈，队员们陆陆续续出现了服务倦怠，怎么也提不起激情，也纷纷不愿意参与服务了。为此，队长想做点什么，帮助提振队员们的热情，但苦恼于团队的资金匮乏，为此，几位副队长一起出谋划策，提出了几个措施。</p><p><br></p><p>措施一：用队里的资金购买一些便宜的日用品，只要队员参与服务达到一定时数，即可奖励。</p><p><br></p><p>措施二：根据志愿者参与服务的时数、年限，并用志愿者服务过程中的照片，制作成专属纪念卡，在“服务满100小时”“进队一周年”等特殊日子，通过电子卡或者冲洗成照片发给志愿者，给予庆祝、纪念。</p><p><br></p><p>措施三：每次服务结束后都召集参与人员复盘，在小组长的引领下，帮助大家疏导服务中的不良情绪，反思问题与不足，同时注重挖掘和肯定志愿者服务中的亮点，帮助志愿者更清晰地回顾和体验服务带来的收获与成长。</p></section></section></section></section></section></section><section style="display: flex;flex-flow: row nowrap;text-align: right;justify-content: flex-end;transform: translate3d(-18px, 0px, 0px);margin-bottom: -8px;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: top;width: auto;flex: 0 0 0%;align-self: flex-start;height: auto;line-height: 0;letter-spacing: 0px;margin-right: 1px;"><section style="text-align: left;margin-right: 0%;margin-bottom: 1px;margin-left: 0%;" powered-by="xiumi.us"><section style="display: inline-block;width: 6px;height: 6px;vertical-align: top;overflow: hidden;background-color: rgb(152, 157, 187);"><svg viewBox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section><section style="display: inline-block;vertical-align: top;width: auto;align-self: flex-start;flex: 0 0 0%;height: auto;line-height: 0;letter-spacing: 0px;margin-right: 1px;"><section style="text-align: left;margin-right: 0%;margin-bottom: 1px;margin-left: 0%;" powered-by="xiumi.us"><section style="display: inline-block;width: 6px;height: 6px;vertical-align: top;overflow: hidden;background-color: rgb(67, 72, 102);"><svg viewBox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section><section style="display: inline-block;vertical-align: top;width: auto;align-self: flex-start;flex: 0 0 0%;height: auto;line-height: 0;letter-spacing: 0px;margin-right: 1px;"><section style="text-align: left;margin-right: 0%;margin-bottom: 1px;margin-left: 0%;" powered-by="xiumi.us"><section style="display: inline-block;width: 6px;height: 6px;vertical-align: top;overflow: hidden;background-color: rgb(253, 194, 105);"><svg viewBox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section><section style="display: inline-block;vertical-align: top;width: auto;align-self: flex-start;flex: 0 0 0%;height: auto;line-height: 0;letter-spacing: 0px;margin-right: 1px;"><section style="text-align: left;margin-right: 0%;margin-bottom: 1px;margin-left: 0%;" powered-by="xiumi.us"><section style="display: inline-block;width: 6px;height: 6px;vertical-align: top;overflow: hidden;background-color: rgb(168, 168, 168);"><svg viewBox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section></section><section style="text-align: justify;" powered-by="xiumi.us"><p><br></p></section><section style="text-align: justify;font-size: 15px;color: rgb(67, 72, 102);padding-right: 10px;padding-left: 10px;" powered-by="xiumi.us"><section><br></section></section></section></section><section><section style="font-size: 15px;color: rgb(67, 72, 102);padding-right: 10px;padding-left: 10px;" powered-by="xiumi.us"><p><span style="text-decoration-line: underline;">如果你是队长，你会采纳哪种机制？</span></p><p><br></p><p>其实凡事没有标准答案，适合自己的才是最重要。对于一些从来没有踏入过志愿服务，或者志愿服务理念还不深入的地区，为了让群众有机会接触和了解志愿服务，采用措施一这种看得见摸得着的方式，是比较快捷的敲门砖。</p><p><br></p><p>但对于已经有一定积累的团队或者志愿者骨干，这种方式可能就不那么实用了。因为这很容易让人把自己的行为与物品的价值等同起来——</p><p><span style="text-decoration-line: underline;">“难道自己辛勤服务数个小时，就只为了几块钱的一包纸巾吗？”</span></p><p><br></p><p>如果没有合适的引导，这种思想一旦形成，便很容易让人失去参与服务的动力。</p></section></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;line-height: 0;" powered-by="xiumi.us"><section style="vertical-align: middle;display: inline-block;line-height: 0;width: 90%;height: auto;"><br></section></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;line-height: 0;" powered-by="xiumi.us"><section style="vertical-align: middle;display: inline-block;line-height: 0;width: 90%;height: auto;"><span class="wxart_image" wx-style="display:inline-block;vertical-align: middle;width: 100%;"></span></section></section><section style="font-size: 15px;color: rgb(67, 72, 102);padding-right: 10px;padding-left: 10px;" powered-by="xiumi.us"><p>关于奖励和庆祝，两者之间看起来意思差不多，但实际上却有着不小的区别。奖励多少存在着“施与受”两者间的不平等关系；而庆祝更多是以平等的关系，发自内心地为对方的付出和收获感到高兴。</p><p><br></p><p>前者容易让人着眼于特定奖励回报，而忽视了努力和行动本身的乐趣与意义；而后者更能培育人学会享受付出后所带来的成长与收获，并从中获得持续的内生动力。</p><p><br></p><p>很多时候，我们常常担心团队资金匮乏而做不好激励。其实<span style="text-decoration-line: underline;">激励本身的价值并不取决于物资的具体价格，而在于<strong>其承载和被赋予的意义</strong></span>。如果能做好这一点，即使是花小钱甚至不花钱，也能发挥大作用。</p></section><p powered-by="xiumi.us"><br></p><section style="margin-top: 10px;margin-right: 0%;margin-left: 0%;" powered-by="xiumi.us"><p style="text-align: center;"><span style="color: rgb(111, 111, 111);"><strong><span style="font-size: 12px;">- The End -</span></strong></span><br></p></section><p powered-by="xiumi.us"><br></p><section style="align-items: center;display: flex;margin: 10px 0%;justify-content: flex-start;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 1 0 1px;letter-spacing: 0px;"><section style="margin-top: 0.5em;margin-bottom: 0.5em;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(67, 72, 102);"><svg viewBox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 0 1 auto;box-shadow: rgb(0, 0, 0) 0px 0px 0px;line-height: 0;padding-right: 5px;padding-left: 5px;"><section style="transform: rotateZ(45deg);" powered-by="xiumi.us"><section style="text-align: center;"><section style="display: inline-block;width: 10px;height: 10px;vertical-align: top;overflow: hidden;background-color: rgb(253, 194, 105);border-width: 1px;border-style: solid;border-color: rgb(67, 72, 102);box-shadow: rgb(255, 255, 255) 1px 1px 0px inset;line-height: 0;letter-spacing: 0px;"><section style="text-align: justify;" powered-by="xiumi.us"><p><br></p></section></section></section></section></section><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 1 0 1px;"><section style="margin-top: 0.5em;margin-bottom: 0.5em;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(67, 72, 102);"><svg viewBox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section></section><section style="font-size: 12px;color: rgb(111, 111, 111);" powered-by="xiumi.us"><p>撰稿：郭绪文</p></section><p powered-by="xiumi.us"></p><section style="margin-top: 10px;margin-bottom: 10px;text-align: center;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: top;height: 2em;padding-top: 0.3em;border-bottom: 1px solid rgb(25, 60, 90);"><section style="display: inline-block; vertical-align: top; font-size: 24px; height: 1em; width: 1.4em; line-height: 1.2em; margin-top: -0.3em; color: rgb(67, 72, 102);"><p><span style="background-color: rgb(254, 255, 255);"><strong><br></strong></span></p></section></section></section><p powered-by="xiumi.us"><br></p><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;line-height: 0;" powered-by="xiumi.us"><section style="vertical-align: middle;display: inline-block;line-height: 0;width: 5%;"><span class="wxart_image" wx-style="display:inline-block;vertical-align: middle;width: 100%;"></span></section></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;line-height: 0;" powered-by="xiumi.us"><section style="vertical-align: middle;display: inline-block;line-height: 0;"><span class="wxart_image" wx-style="display:inline-block;vertical-align: middle;width: 100%;"><span style="color: rgb(67, 72, 102); font-size: 13px; text-align: right;">~</span><span style="color: rgb(67, 72, 102); font-size: 13px; text-align: right;"></span><span style="color: rgb(67, 72, 102); font-size: 13px; text-align: right;"></span><span style="color: rgb(67, 72, 102); font-size: 13px; text-align: right;"></span><span style="color: rgb(67, 72, 102); font-size: 13px; text-align: right;"></span><span style="color: rgb(67, 72, 102); font-size: 13px; text-align: right;"></span><span style="color: rgb(67, 72, 102); font-size: 13px; text-align: right;"></span></span></section></section><p style="display: none;"><mp-style-type data-value="3"></mp-style-type></p><br>转载声明：本文转载自「智荟青年」，搜索「gzqgfhjd」即可关注，[<a target="_blank" href="https://mp.weixin.qq.com/s/5JeTxNEkQ4-o2Mxc0AG7ZQ?scene=25#wechat_redirect">阅读原文</a>]。</section></div><p></p>
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